How to Prepare for a Crisis in Your Business

Posted by Anonymous , 9/4/2007 Tags:PrepareCrisisBusiness
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How to Prepare for a Crisis in Your Business

Introduction

In business, forewarned is forearmed. Here are some strategies for dealing with the unexpected.

Instructions

Difficulty: Challenging

Steps

1

Step One

Meet with management team to discuss options in a variety of crises. Consider all possible what-ifs.
2

Step Two

Delegate responsibilities and make clear who is responsible for what in a given crisis.
3

Step Three

Consider where you will meet if there's a fire or how you will communicate if the phone lines go down.
4

Step Four

Draft a loss-prevention manual to determine ahead of time how you will minimize loss. Doing so may lower your insurance liability payments.
5

Step Five

Post emergency evacuation routes in several sites in your buildings where they can be readily seen by employees.
6

Step Six

Have fire equipment where it can be readily accessed and seen.
7

Step Seven

Make sure that there are employees trained ahead of time to deal with life and death situations, such as giving cardiopulmonary resuscitation (CPR).
8

Step Eight

Drill employees regularly so that they will know what to do and not panic if a crisis situation occurs.
9

Step Nine

Remember to plan for a variety of crises. Although a visit from the Immigration and Naturalization Services or the Occupational Safety and Health Administration is not a matter of life or death, your receptionist should know how to respond ahead of time.

Tips & Warnings

  • Contact your local social services department, Red Cross or county mental health board for information on training employees in matters such as CPR.
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